Terms and Conditions of Sale

2.1 Nature of Services

Traject offers a SaaS (Software as a Service) platform designed to support freelancers and employees in managing their professional careers.

Services include:

• Manage your career: vision and objectives definition, roadmap, tracking dashboard
• Position yourself in the market: analysis of growing sectors, active use cases, expertise value
• Build your skills: theoretical knowledge, technical and soft skills
• Sell your profile: story building, value proposition, pitch, networking, prospecting, interviews
• Manage your finances (freelance): business plan, legal status, tax optimization, compensation, cash flow

2.2 Service Evolution

Traject reserves the right to evolve platform features, add new ones or remove some. In case of substantial modification affecting main features, Customers will be notified with 30 days notice.

2.3 Availability

Traject commits to providing a service accessible 24/7, subject to scheduled maintenance operations which will, where possible, be performed outside business hours and announced in advance.

3.1 Account Creation

Access to services requires creating a user account on www.traject.so. The Customer agrees to provide accurate information and keep it up to date.

3.2 Credentials

Login credentials are personal and confidential. The Customer is responsible for their safekeeping and any use made of them. In case of loss or theft, the Customer must immediately inform Traject.

3.3 Access Conditions

Traject services are reserved for adults with legal capacity to contract. For legal entities, the subscriber must have the necessary powers to bind the company.

4.1 Pricing

Prices for different subscription offers are indicated in euros, including all taxes (VAT included), on www.traject.so and on the Pricing page.

Applicable prices are those in effect at the time of subscription.

4.2 Price Changes

Traject reserves the right to modify prices at any time. New prices will apply to new subscriptions. For current subscriptions, any price change will be notified to the Customer with 30 days notice and will apply at the next renewal.

4.3 Payment Methods

Payment can be made by:

• Credit card (Visa, Mastercard, American Express)
• SEPA direct debit (on request for annual subscriptions)
• Bank transfer (for companies, upon invoice)

4.4 Billing Frequency

Depending on the chosen offer, billing may be:

• Monthly: automatic debit each month on the subscription anniversary date
• Annual: one-time payment for 12 months of service

4.5 Payment Default

In case of payment default, access to services will be suspended after a reminder left unanswered for 15 days. Late payment penalties at the legal rate in force may be applied, as well as a fixed compensation of €40 for collection costs.

4.6 Invoicing

An invoice is issued for each payment and accessible from the customer area. Invoices are also sent by email.

5.1 Contract Duration

Subscriptions are taken out for an indefinite period, with a minimum commitment period depending on the chosen offer (monthly or annual).

5.2 Renewal

Unless terminated under the conditions set out in Article 6, the subscription automatically renews for successive periods of the same duration as the initial period.

5.3 Trial Period

A free trial period may be offered depending on the offers. During this period, the Customer may cancel at any time without charge. If no cancellation is made before the end of the trial period, the subscription starts automatically.

6.1 Termination by Customer

The Customer may terminate their subscription at any time from their customer area or by contacting customer service at: contact@traject.so

Termination takes effect:

• Monthly subscription: at the end of the current billing period
• Annual subscription: on the subscription anniversary date

No refund will be made for the period already billed.

6.2 Termination by Traject

Traject reserves the right to terminate the subscription in case of:

• Serious breach by the Customer of contractual obligations
• Non-payment after formal notice remained without effect for 15 days
• Fraudulent or abusive use of services
• Behavior contrary to terms of use

Termination takes effect immediately after notification to the Customer, without prejudice to any damages Traject may claim.

6.3 Effects of Termination

Upon termination, access to services is immediately interrupted. Customer data is retained for 30 days then permanently deleted, unless legal retention obligation or express request from the Customer.

The Customer may request data export before final deletion.

In accordance with Article L.221-28 of the French Consumer Code, the right of withdrawal cannot be exercised for contracts for the supply of digital content not provided on a tangible medium whose execution has begun with the consumer's prior express consent and for which they have waived their right of withdrawal.

By subscribing and immediately accessing the services, the Customer expressly acknowledges and accepts that contract execution begins immediately and waives their 14-day right of withdrawal.

However, the Customer benefits from the free trial period (if applicable) allowing them to test the services before any paid commitment.

The Customer agrees to:

• Provide accurate information upon registration and keep it up to date
• Comply with the Terms of Use
• Not use services for illegal or unauthorized purposes
• Not attempt unauthorized access to Traject systems
• Not share login credentials with third parties
• Respect Traject intellectual property rights
• Inform Traject of any unauthorized use of their account

9.1 Traject Liability

Traject commits to providing services with diligence and according to industry standards. However, Traject cannot be held liable for:

• Indirect damages such as data loss, commercial harm, loss of customers
• Temporary service interruption for maintenance or force majeure
• Inappropriate use of services by the Customer
• Decisions made by the Customer based on information provided by the platform

9.2 Warranties

Traject warrants that services will be provided in accordance with described specifications. In case of non-conformity, Traject commits to correcting the malfunction as soon as possible.

9.3 Limitation of Liability

In any event, Traject's liability shall not exceed the amounts paid by the Customer for the subscription for the last 12 months.

All elements of the Traject platform (texts, graphics, software, photographs, images, videos, sounds, plans, names, logos, trademarks, creations and various protectable works, databases, etc.) as well as the site itself are the exclusive property of AIGENZ or are used under license.

Any reproduction, representation, adaptation, modification, translation or extraction, in whole or in part, by any process whatsoever, without prior written authorization from AIGENZ is strictly prohibited and would constitute counterfeiting sanctioned by articles L.335-2 and following of the Intellectual Property Code.

Subscribing grants the Customer a personal, non-exclusive and non-transferable right to use the services for the duration of the subscription.

Personal data collected during subscription and use of services is processed in accordance with the General Data Protection Regulation (GDPR).

For more information about the processing of your personal data, please see our Privacy Policy.

Traject reserves the right to modify these T&Cs at any time. Applicable T&Cs are those in effect at the date of subscription.

In case of substantial modification, Customers will be notified by email with 30 days notice. Absence of objection within this period will constitute acceptance of the new T&Cs.

The most recent version of the T&Cs is available at any time on www.traject.so/cgv

13.1 Consumer Mediation

In accordance with Article L.612-1 of the French Consumer Code, the Customer has the right to use a consumer mediator free of charge for amicable resolution of a dispute with Traject.

13.2 Applicable Law and Jurisdiction

These T&Cs are governed by French law.

In case of dispute and failing amicable agreement, the dispute will be brought before the competent courts of Paris, unless otherwise required by mandatory law.

14.1 Entire Agreement

These T&Cs and the Terms of Use constitute the entire agreement between Traject and the Customer.

14.2 Partial Nullity

If one or more provisions of these T&Cs are held invalid or declared as such under any law, regulation or court decision, the other provisions shall retain their full force and effect.

14.3 Non-Waiver

Failure by Traject to exercise at any time any of these T&Cs shall not be construed as a waiver of the right to exercise them subsequently.

For any questions regarding these T&Cs, you can contact Traject:

By email: contact@traject.so
By mail: AIGENZ - Office 326, 59 rue de Ponthieu, 75008 Paris