Help Center

Find answers to your questions or contact us directly.

Have a question?

Our team responds within 24h.

support@traject.so

Report a bug

Technical issue? Let us know.

Frequently asked questions

How do I create my account?

Go to the registration page, enter your email and choose a password. A confirmation email will be sent to you.

What payment methods do you accept?

Credit cards (Visa, Mastercard, Amex), SEPA direct debit for annual subscriptions, and bank transfers for businesses.

Can I cancel my subscription?

Yes, at any time from your customer area. Cancellation takes effect at the end of the current period.

Is my data secure?

SSL/TLS encryption, GDPR-compliant servers, and no resale of your data to third parties.

Do you offer a trial period?

Yes, you can try Traject for free before committing.